Bubba Bee Cloth ("The Company") provides a Lifetime Guarantee on all products purchased from our company. Any products found by the company after inspection to have defects in the material or workmanship will be replaced without question. However, if a product is deemed to have normal wear and tear, abuse, fading, or damage from improper care, the company can not guarantee the product will be replaced. All you have to do is follow these simple steps:
Fill out our product return form. While filling out the form be sure to select "Lifetime Warranty." Once the form is submitted you will be provided a return number via email. Please affix this return number to the outside of your package. To help minimize any confusion you should also print out the form sent by link in the inital email, fill out any lines required, and then slide the form inside of the package with the product.
Once everything is safely packaged and ready to go, drop it off at the nearest post office or shipping center.
Send all Lifetime Guarantee claims to:
Bubba Bee Cloth LLC Lifetime Guarantee
18908 W Lake Dr
HIaleah, FL 33015
Watch your email for any updates. Once we receive your package we will send you an email notifcation. After you receive our email notification please give us 1-3 weeks to inspect your product for any defects. Once we have verified that it was our mistake we will begin the repair or replacement process.
Once we are done repairing or replacing the defective item we will notify you via email and provide a tracking number to track your item coming back.
We thank you for purchasing a Bubba Bee product! We hope your Customer Service needs are constantly being met by our staff. If you need anything at all please do not hesistate to contact us at any time!
**Any time frame given is an approximation, please give us 8-10 weeks to complete the entire process.